Member stories

FAQs

• How long does the Challenge last?

  The referral challenge lasts from 2/13/23 at 12am PT– 2/27/23 12am PT.

• Who can participate in the challenge?

  Any Headspace member with an existing subscription is eligible to participate in the challenge. This includes annual, monthly, student, lifetime, family, free for teens, free for educators, and Headspace for Work subscribers. Members that do not have an active subscription are not eligible.

• What’s included with the 1:1 session with a Headspace teacher?

  You will receive two sessions, one for you and one you may gift to a friend or family member. Each of your two sessions will be 30 minutes long and will include personalized guidance for your mindfulness and meditation practice. You and your loved one may choose to meet with Eve, Kessonga, Sam, or Dora. We will do our best to match you with your meditation teacher of choice, but we cannot promise your top choice because of timing and scheduling restrictions.

• When will the session with the teacher take place?

  We will do our best to schedule time for you to connect with a teacher soon after the challenge ends, but this session may take place as long as 60 days after the Challenge ends.

• How are referrals counted for the challenge?

  In order for a referral to count towards the referral challenge, the people you refer must sign up and start their 30-day free trial.

• How are winners selected for the referral challenge?

  The top 10 members with the most referrals within the challenge time period will be the winners. In the case of a tie for 10th place, we will choose the member(s) who reached the top number of successful referrals first chronologically.

• How will the referral challenge 1:1 session be awarded?

  We will notify you if you have won the sessions for you and a friend within the week after the challenge ends, using the email you have registered with Headspace. The session will take place over Zoom and will be scheduled within 60 days of the end of the challenge, to account for coordination and scheduling with the teacher.

• Who can use the sharing feature?

  Any Headspace member with an existing subscription can use the sharing feature.

• Where can I find the ability to share exercises in the Headspace app?

  You can share most types of Headspace exercises from the today tab, by clicking the [...] next to the exercise and selecting the ‘share’ option. You can also share by clicking on the share icon from the screen when you are listening to a Headspace exercise, or after you’ve completed one.

• What Headspace exercises can I share with my friends and family?

  You can share single meditations, nighttime SOS exercises, wind down exercises, soundscapes, sleep radio and sounds, sleep music, single podcast episodes, The Wake Up, movement and workout exercises, expert guidance and advice, mindful activities, and Everyday Headspace.

• I can’t find the share icon on certain Headspace exercises. Where is it? 

  As of right now, the following Headspace exercises cannot be shared: sleep casts, single courses & meditations within a course series, a complete podcast, collections, the Guided Stress Program, or live meditations.

• Who can use my Guest Passes?

  Anyone can use your Guest Pass, as long as they aren’t an existing Headspace subscriber.

• How many Guest Passes can I share? 

  You can share your Guest Pass as many times as you’d like.

• Where can I find my Guest Pass link in the Headspace app?

  You can find your Guest Pass link at the bottom of your profile tab, or from Settings under the ‘Invite friends’ option. Already have Headspace? Access your Guest Pass link on mobile here. For more details, please visit our Guest Pass Help page.

• I have a Headspace for Work membership, can I still share my Guest Pass?

  You can share your Guest Pass with anyone you’d like. However, please don't share your Guest Pass with your colleagues because they already have access to Headspace for Work through your organization, just like you!

• I shared my Guest Pass with a friend, and they weren’t able to use it. What’s wrong?

  If your friend or family member wasn’t able to activate the Guest Pass you shared with them, they likely already have an active Headspace membership. If you have additional questions or concerns, please reach out to our Support team.

• When does my friend or family member begin paying for Headspace?

  After activating your Guest Pass, your friend or family member will create a Headspace account and enter their payment details. After 30 days, they will be billed for their Headspace Annual subscription.