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Chat with a coach, right from the Headspace app

Get matched with a coach for one on one guidance through life’s challenges. Add coaching to your Headspace subscription from the Headspace app.

Meet my coach (mobile only)
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Mental health coaching available when and where you need it

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Get a personalized plan

Your coach will work with you to plan and reach your unique goals. 

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You say when and where

Schedule live chat sessions at times that work for you — including after work hours and on weekends.

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Work through any challenge

Learn new skills, build healthy habits, and move through challenges with more ease.

Meet my coach (mobile only)

Add coaching to your Headspace subscription from the Headspace app

Highly trained to bring out your best

All Headspace coaches are nationally board certified, or have a Master’s level degree in a psychology-related field, have completed more than 200 hours of training, and Use evidence-based practices like cognitive behavioral therapy (CBT) and acceptance and commitment therapy (ACT)

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Frequently asked questions

  • Coaches are behavioral health experts with a Graduate degree in a mental health-related field. They have accredited coaching certification by the National Board for Health & Wellness Coaching or another accredited institution and have an average 6 years of prior experience. They use evidence-based practices like cognitive behavioral therapy (CBT) and acceptance and commitment therapy (ACT)

  • You get 4, 30-minute texting sessions a month with your coach. We recommend you schedule your weekly sessions at your first session with your coach. The number of sessions may be subject to change based on the client or coach availability when you start your subscription.

    • On desktop you can visit your Profile and Subscription Details section to cancel your subscription.
    • On the mobile app you can visit your Profile, then settings and then the Account & Subscription page where you’ll find the subscription end date for your Coaching subscription and select Manage Subscription to cancel this subscription from renewing.
    • If you decide to cancel your Coaching subscription, you will still have an active Headspace meditation membership and you will need to cancel that subscription separately if you wish to cancel both subscriptions.
    • Please note that once you cancel your Coaching subscription, you will still have access to your full Coaching subscription offering until the Coaching subscription end date listed in your Account and Subscription page.
    • For more information on canceling your subscription, please go here.
  • You can contact the support team directly in the app through the Care tab. For any questions about your coaching subscription status please email teamsupport@headspace.com.

  • At this time, access to Headspace Care coaching is offered as a benefit to members of select insurance organizations. If you believe that your insurance provider may provide access to Headspace Care coaching, we encourage you to connect with them directly to review your benefits, by calling the number on the back of your insurance card or connecting through your online portal. You can also email caresupport@headspace.com with any additional access questions.

  • At this time all sessions with your coach must be done on a mobile device in the Headspace app. Visit the Care tab in the Headspace app where you can speak with your coach.

  • Visit the Care tab in the Headspace app, under the “Your Care Team” section you can see your coach’s bio and their available times.

  • To cancel your upcoming coaching session, visit the Care tab in the Headspace app, tap “View All” in the “Your sessions” section to reschedule. Or type a message to your coach in the same section.

    • Our coaches are available by appointment only, but can work with you on creating a schedule cadence that works for you both.
    • If you're worried about harming yourself, harming others, or are experiencing an emergency, please call 911, contact the national crisis line by calling or texting 988, or go to your nearest emergency room.
  • If you're worried about harming yourself, harming others, or are experiencing an emergency, please call 911, contact the national crisis line by calling or texting 988, or go to your nearest emergency room.

  • At this time we only offer text based coaching sessions.

  • You can schedule another session with your coach based on their availability.

    • Coaching is about behavioral changes; what you can do in your life differently to act on the changes you want to see. Coaches will work with you to address a wide range of concerns, challenges, and goals. Coaches also are focused on making changes in the present, rather than addressing issues from the past. They can identify a care plan which may improve a psychological condition, but they are not trained to treat mental health disorders like Major Depressive Disorder or Generalized Anxiety Disorder.
    • Therapy is about working on yourself, oriented around introspection; understanding why you do certain things or how you got there.
  • Contact caresupport@headspace.com to see if you already have access through your employer or insurance provider.

    • You will be charged separately for your coaching and Headspace meditation subscription and you can view each subscription renewal date at https://my.headspace.com/profile/subscription/view or on the mobile app you can visit your Profile, then settings and then the Account & Subscription page
    • Please note that you need to have an active Headspace Meditation subscription with your Coaching subscription.
    • If you cancel your Headspace meditation subscription then your coaching subscription will also be canceled and you will have access to your coaching subscription until the end of your meditation subscription. Your coaching subscription will continue to renew until you cancel it separately. You can cancel your coaching subscription without canceling your Headspace meditation subscription.
    • If you wish to view or change your payment method, you can do so at https://my.headspace.com/profile/subscription/manage. You may be asked to log in.
    • Our billing system will attempt to charge the credit card on file if your subscription is set to automatically renew. If there are any issues that prevent auto-renewal from occurring, we will send you an email to inform you. Our system will make four attempts to renew your subscription. If all four attempts fail, your subscription may be automatically canceled.
    • By the way, your credit card issuer may allow us to charge your credit card even if it has expired. If you prefer to opt out of this credit card auto-update feature offered by your credit card issuer, please reach out to your financial institution to opt out.
    • If you purchased via Apple iTunes, you can manage your Apple payment information by going HERE
    • If you purchased via Google Play, you can manage your Google Play payment information by going HERE
  • Currently our Coaching services are available for a limited group of members. If you see on your Care Tab that these services are currently full, our apologies as we will not be able to schedule you for Coaching at this time. We will be sure to update your Headspace app once these services are available again in the future.

  • A coaching subscription currently costs $119.99 USD per month and your first monthly payment will be taken out when you checkout. Following monthly payments will occur every 30 days. You can cancel your Coaching subscription at any time either on:

    • On desktop you can visit your Profile and Subscription Details section to cancel your subscription.
    • On the mobile app you can visit your Profile, then settings and then the Account & Subscription page where you’ll find the subscription end date for your Coaching subscription and select Manage Subscription to cancel this subscription from renewing.
    • For more information on canceling your subscription, please go here.
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