EFFECTIVE DATE: January 1, 2024
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Ginger.io of California Medical P.C. and its affiliated medical professional corporations form an Affiliated Covered Entity (hereafter referred to as “Ginger Medical ACE”, “we”, “us,” and “our”). Ginger Medical ACE and the members of its workforce are committed to protecting the privacy and confidentiality of your personal information and health information. Ginger Medical ACE provides telehealth mental health services including coaching, therapy, and psychiatry (the “Services”). For a full list of the entities making up the Ginger Medical ACE, please contact our privacy office using the contact information at the end of this Notice.
Ginger Medical ACE is affiliated with Headspace, Inc. and its affiliates (“Headspace”), where Headspace provides management and administrative services to Ginger Medical ACE and functions as its Business Associate.
Ginger Medical ACE is required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to keep your health information ("Protected Health Information" or “PHI”) confidential. This Notice describes the ways in which we may use and disclose PHI about you and describes your rights and our obligations regarding the use and disclosure of that information.
Your Protected Health Information may be used and disclosed for treatment, payment, healthcare operations and other purposes permitted or required by law. Ginger Medical ACE may use and disclose your Protected Health Information for the following purposes:
You have the following rights with respect to your Protected Health Information. To exercise any of these rights, please send a written request to our Privacy Office using the contact information provided at the end of this Notice.
We are required to notify you following the discovery of a breach of your unsecured Protected Health Information, unless there is a demonstration, based on a risk assessment, that there is a "low probability" that the Protected Health Information has been compromised. You will be notified in a timely fashion, no later than 60 days after discovery of the breach.
If you have questions or concerns about our privacy practices or would like a more detailed explanation about your privacy rights, please contact our Privacy Office using the contact information below.
If you believe that we may have violated your privacy rights, you may submit a complaint to our Privacy Office by emailing email@example.com or by mail at the address below. You also may submit a written complaint to the U.S. Department of Health and Human Services Office for Civil Rights. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services Office for Civil Rights upon request. Ginger Medical ACE will not take retaliatory action against you and you will not be penalized in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights.
We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We will promptly post any changes to this Notice on our website or otherwise provide them to you.
When communicating with us regarding this Notice, our privacy practices, or your privacy rights, please contact the Privacy Office using the following contact information:
Attn: Privacy Officer
2417 Michigan Ave
Santa Monica, CA 90404